C/ Bailén 44 (Nave), 11380 Tarifa, Cádiz, Spain
+34 956 685 301 (LU-VI de 8:00 a 15:00)
All Root sunglasses have a Limited Warranty against manufacturing defects for two years from the date of purchase. The warranty is valid only for the original purchaser with proof of purchase from an authorized Root Sunglasses dealer that clearly shows the reference or name of the purchased product and the date of purchase. The warranty does not cover scratches and scuff marks on the lenses. Frames and / or arms of the Root sunglasses are made of natural wood that is a organic material fragile, alterable in the time and it may break in involuntary bumps, drops, excess of pressure, inadequate transport ,improper use, alteration, attempt of reapir and others so the breaking of the frames or arms are NOT covered by this warranty. The customer exclusive remedy for a violation of the warranty will be repair or replacement of the product as Root Sunglasses determined. The current legal rights in national regulations relating to the sale of consumer goods are not affected by this warranty.
The warranty policy does not cover any damaged on the lenses occured after the purchase (any kind of damage). You can purchase replacement lenses in rootsunglasses.com directly or through an authorized Root Sunglasses distributor.
Disclaimer TIME WARRANTY
There may be some consumer rights apply in your country different from some / all previous indications. In these cases, Root Sunglasses comply with local laws.
Please send by email to firstname.lastname@example.org the following:
Once we have received the proof of purchase, the product images and your data, we will contact as soon as possible to confirm whether the problem of his product is covered by the warranty policy or to provide other options for replacement or repair.