C/ Bailén 44 (Nave), 11380 Tarifa, Cádiz, Spain
+34 956 685 301 (LU-VI de 8:00 a 15:00)
Root Watches provide Limited Warranty against manufacturing defects for the movement of two years from the date of purchase. The warranty is valid only for the original purchaser with a proof of purchase from an authorized Root dealer that clearly shows the reference of the purchased product and the date of purchase. The warranty of the Root ® watches not covers damage by water or scratches in the glass. The Root ® watches and it’s straps have been handmade with an organic material alterable over time such as the natural wood and can be damaged in case of bumps, drops, inadequate transport and others as improper use, alteration, repair attempt etc. so the damages or break of these elements are not, in all cases, covered by this warranty. The customer
Please send by email to firstname.lastname@example.org the following:
Once we have received the proof of purchase, the product images and your data, we will contact as soon as possible to confirm whether the problem of his product is covered by the warranty policy or to provide other options for replacement or repair.